FAQs
Welcome to BigFormat’s FAQ section! Here, we address some of the most common questions we receive from clients. Whether you’re curious about our services, how we operate, or what sets us apart, you’ll find the answers you need right here. If you have any other questions, feel free to contact us directly. We’re here to help you succeed in your digital marketing journey.
General Questions
What services does BigFormat offer?
BigFormat offers a wide range of digital marketing services including SEO, PPC management, social media marketing, web design and development, content writing, email marketing, online reputation management, and more.
Where is BigFormat located?
Our office is located at BoxWorks, 40 Patrick St, Waterford, Ireland.
How can I contact BigFormat?
You can contact us via phone at +353 87 973 8068 or email at [email protected]. You can also use the contact form on our website.
SEO Services
What is SEO and why is it important?
SEO (Search Engine Optimization) involves optimizing your website to rank higher in search engine results, thereby increasing organic traffic. It’s crucial for visibility, credibility, and driving more targeted traffic to your site.
How long does it take to see results from SEO?
SEO is a long-term strategy. It typically takes 3-6 months to start seeing noticeable results, although this can vary based on industry competition and the current state of your website.
Do you offer local SEO services?
Yes, we offer local SEO services to help your business appear in local searches, attract nearby customers, and increase foot traffic to your physical location.
Web Design & Development
What types of websites do you design and develop?
We design and develop various types of websites including corporate sites, eCommerce stores, blogs, and custom web applications tailored to your business needs.
Are your websites mobile-friendly?
Absolutely. All our websites are designed to be mobile-friendly and responsive to ensure optimal performance on all devices.
Do you provide website maintenance?
Yes, we offer ongoing website maintenance services to ensure your site remains up-to-date, secure, and fully functional.
Social Media Marketing
What is social media marketing?
Social media marketing involves using platforms like Facebook, Instagram, LinkedIn, and Twitter to promote your brand, engage with your audience, and drive traffic to your website.
Which social media platforms should my business be on?
The best platforms for your business depend on your target audience and industry. We can help you determine which platforms will be most effective for your specific needs.
How do you measure the success of social media campaigns?
We measure success through various metrics such as engagement rates, follower growth, website traffic, and conversion rates. We provide detailed reports to keep you informed about your campaign’s performance.
PPC Management
What is PPC advertising?
PPC (Pay-Per-Click) advertising is a model where you pay each time someone clicks on your ad. It’s a way to buy visits to your site rather than attempting to earn them organically.
How do you create a PPC strategy?
We conduct keyword research, competitor analysis, and audience targeting to create a customized PPC strategy that aligns with your business goals. We also continuously monitor and optimize your campaigns for the best results.
What platforms do you use for PPC campaigns?
We manage PPC campaigns on platforms like Google Ads, Bing Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads.
Content Writing
What type of content do you create?
Our team creates a variety of content including blog posts, website copy, product descriptions, social media posts, email newsletters, and more.
How does content writing help with SEO?
High-quality, keyword-optimized content helps improve your search engine rankings, attracts more visitors, and increases engagement on your website.
Online Reputation Management
Why is online reputation management important?
Your online reputation can significantly impact your business. Positive reviews and a good online presence can enhance trust and attract more customers, while negative reviews can deter potential clients.
How do you manage online reputation?
We use various strategies including review generation, monitoring, and response management to enhance your online reputation. We also employ tools to track mentions of your brand across the web.
Additional Questions
How do I get started with BigFormat?
You can start by requesting a free proposal through our website. Fill in your details, and one of our experts will get in touch with you to discuss your needs.
What makes BigFormat different from other digital marketing agencies?
We pride ourselves on our personalized approach, in-depth industry knowledge, and commitment to delivering measurable results. We act as an extension of your team, providing customized strategies to help you achieve your business goals.
Do you work with businesses outside of Waterford?
Yes, we work with clients from all over the world. Our digital marketing services are not limited by location.
What industries do you specialize in?
We work with businesses across a wide range of industries. Our adaptable approach allows us to tailor our services to meet the specific needs of any sector.
Can you provide case studies or client testimonials?
Yes, we have a number of case studies and client testimonials available on our website. These highlight the success stories of clients we have worked with.
What is your pricing structure?
Our pricing varies based on the specific services and scope of work required. We offer customized packages to ensure you get the best value for your investment. Contact us for a detailed quote.